Superior Direct Connect
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SDC offers several different dental plan options to fit your group’s needs and budget.
We offer underwritten fully-funded dental plans to groups of over 50 enrolled employees. Choose the covered services, benefit levels, coverage in and out of network, etc. to fit the unique needs and budget of your group.
Our self-funded administrative services only (ASO) option can offer cost savings to employers since they assume the financial risk. Like our standard plans, our ASO option is completely customizable and includes access to one of the largest dental networks in the country.
SDC’s Small Group plans offer superior rates to groups of 2-50 enrolled employees through a larger community rating pool. Go to the Small Group Center for more information.
SDC's dental and other ancillary plans offer a superior value...but the benefits don't stop there! All SDC plans include the following value-added benefits:
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
Members receive a 15% discount on cosmetic/non-covered dental services from SDC network dentists who participate in the SmileRider program.
SDC members have the option to get a no-cost second opinion for extensive dental treatments that include numerous or costly services. To coordinate a free second opinion, members simply call SDC's Member Services Team at (800) 762-3159 (Monday - Friday, 7:30am - 5:00pm) before seeing a second dentist/specialist.
Members save up to 20% off the regular retail price of many prescription drugs at participating pharmacies. The card may be used anytime a prescription isn't covered by insurance, or as an alternative to insurance for better savings.
Provides savings on lenses and frames at participating locations. Members simply present the EyeMed Access Plan D card to receive discounts.
SDC has partnered with DDS United to offer special pricing to our participating providers on dental supplies, labs, equipment, and much more. As a group purchasing organization, DDS United brings independent practices together to create buying power for products and services. Joining DDS United is free. Members of DDS United save up to 30% on their purchases with an average savings of $50,000 per year. As a value-added benefit to our network, SDC participating providers get exclusive deeper discounts beyond the negotiated pricing! Learn more or sign up today at www.ddsunited.com. To ensure you receive the exclusive SDC network discount, be sure to enter "SDC" as the referral on the sign-up form.
Enjoy an exclusive 10% discount on employee benefit administration and communication plans from BusinessPlans Inc.. These discounted plans are offered exclusively through SDC, for SDC clients only! Click below or call (800) 865-4485 and ask for an SDC Quote to get your discount!
In 2009, the National Health Care Anti-Fraud Association (NHCAA) estimated that 3-10% of the nation's annual benefits paid for health care were paid for fraudulent or abusive submissions. Estimations by fraud analysts indicate that there is a greater percentage of fraud in dentistry than there is in medicine. Because insurance fraud significantly impacts the cost of dental benefits, you can play a key role in identifying and reporting suspicious activity.
The NHCAA reports that the most common fraudulent acts include:
The close monitoring of processed claims via Superior Dental Care's (SDC's) secure web access (Superior Direct Connect: www.superiordental.com/directConnect.htm) is one easy way to monitor submitted and received claims. If you are aware of any false information submitted to SDC, please contact our Dentist and Member Services Team at 937.438.0283 or 800.762.3159 to report the activity. If preferred, a written complaint may be mailed to: Superior Dental Care Alliance Inc., Special Investigating Unit, 6683 Centerville Business Parkway, Centerville, OH 45459.
SDC's Special Investigating Unit handles all reports of suspected fraud expeditiously and with confidentiality. Reports are accepted anonymously; but, every report initiates an investigation. SDC takes necessary actions to report confirmed fraudulent activities to appropriate state agencies and to recover monies paid in association with misrepresented services.
ORAL HEALTH and RESOURCES (Members)
HUMAN RESOURCE ASSOCIATIONS (Employers)
INSURANCE ASSOCIATIONS (Brokers)
DENTAL ASSOCIATIONS (Dentists)
Last year, SDC completed the integration of our data systems with our parent company, Medical Mutual. This process included replacing SDC's member ID numbers (also referred to as "SDC alternate ID numbers") with new member ID numbers from Medical Mutual.
As of August 2023, all members have received a new ID card with their new member ID number. Since then, we have temporarily continued to accommodate claim submissions that included a retired SDC member ID number. Effective April 1, 2024, retired SDC alternate member ID numbers will no longer be accepted. HIPAA 277 transactions will be initiated, requiring the active member ID number for all claim submissions and member communications.
The active member ID number can be found on the member's new ID card. As a reminder, members may present an SDC ID card or a Medical Mutual ID card. Review the SDC Member ID Card Guide for Providers for reference. Participating dentists may also verify the member ID number through Superior Direct Connect. If you have questions or need assistance, please contact SDC’s Dentist and Member Services team at 1-800-801-4915.
Thank you for your attention to this critical submission requirement.
