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Superior Wellness Bundles now offer independent enrollment
CENTERVILLE, OH (February 26, 2019) – Superior Dental Care (SDC), a dental benefits company serving Ohio, Kentucky and Indiana, has expanded enrollment options for their bundled group dental and vision benefit packages.
Superior Wellness Bundles combine SDC's employer-sponsored group dental plans with a Superior Vision plan. By purchasing these ancillary benefits from SDC as a bundle, employers can receive special rates and one-source enrollment, installation and billing.
Because dental is their core product, SDC's Superior Wellness Bundles previously required enrollees to elect the dental plan to be eligible to enroll in the vision plan. Now, employees who are offered the Superior Wellness Bundle through their employer may choose to enroll in both the dental and vision plans or just one. Dependents may be enrolled in any plan in which the employee enrolls. Director of Sales and Service Shannon Ford said the expanded enrollment options can help companies meet the varied needs of employees.
"Our Superior Wellness Bundles offer companies an easy and affordable way to support the overall wellness of their staff. Adding the independent enrollment option allows employers to provide the right coverage to all employees without having to worry about managing multiple contracts, enrollment processes and bills from different carriers. It’s a win-win for everyone!" said Ford.
About Superior Dental Care:
Superior Dental Care (SDC) was founded in 1986 by a group of dentists to create the first dentist-owned dental plan as an alternative to less effective and inferior plans. Today, SDC operates as a wholly-owned subsidiary of Medical Mutual of Ohio and offers group dental and other ancillary benefits to companies throughout Ohio, Kentucky and Indiana. For more details about SDC, visit superiordental.com or call (800) 762-3159.
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
In 2009, the National Health Care Anti-Fraud Association (NHCAA) estimated that 3-10% of the nation's annual benefits paid for health care were paid for fraudulent or abusive submissions. Estimations by fraud analysts indicate that there is a greater percentage of fraud in dentistry than there is in medicine. Because insurance fraud significantly impacts the cost of dental benefits, you can play a key role in identifying and reporting suspicious activity.
The NHCAA reports that the most common fraudulent acts include:
The close monitoring of processed claims via Superior Dental Care's (SDC's) secure web access (Superior Direct Connect: www.superiordental.com/directConnect.htm) is one easy way to monitor submitted and received claims. If you are aware of any false information submitted to SDC, please contact our Dentist and Member Services Team at 937.438.0283 or 800.762.3159 to report the activity. If preferred, a written complaint may be mailed to: Superior Dental Care Alliance Inc., Special Investigating Unit, 6683 Centerville Business Parkway, Centerville, OH 45459.
SDC's Special Investigating Unit handles all reports of suspected fraud expeditiously and with confidentiality. Reports are accepted anonymously; but, every report initiates an investigation. SDC takes necessary actions to report confirmed fraudulent activities to appropriate state agencies and to recover monies paid in association with misrepresented services.
ORAL HEALTH and RESOURCES (Members)
HUMAN RESOURCE ASSOCIATIONS (Employers)
INSURANCE ASSOCIATIONS (Brokers)
DENTAL ASSOCIATIONS (Dentists)
Last year, SDC completed the integration of our data systems with our parent company, Medical Mutual. This process included replacing SDC's member ID numbers (also referred to as "SDC alternate ID numbers") with new member ID numbers from Medical Mutual.
As of August 2023, all members have received a new ID card with their new member ID number. Since then, we have temporarily continued to accommodate claim submissions that included a retired SDC member ID number. Effective April 1, 2024, retired SDC alternate member ID numbers will no longer be accepted. HIPAA 277 transactions will be initiated, requiring the active member ID number for all claim submissions and member communications.
The active member ID number can be found on the member's new ID card. As a reminder, members may present an SDC ID card or a Medical Mutual ID card. Review the SDC Member ID Card Guide for Providers for reference. Participating dentists may also verify the member ID number through Superior Direct Connect. If you have questions or need assistance, please contact SDC’s Dentist and Member Services team at 1-800-801-4915.
Thank you for your attention to this critical submission requirement.
