SDC Introduces Dental Plan with Multi-Year Rate Guarantee, Benefits that Increase Annually
Sep 17, 2018Superior Dental Care (SDC) has introduced a new dental plan with a multi-year rate guarantee and benefits that grow each year.
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Superior Dental Care (SDC) has introduced a new dental plan with a multi-year rate guarantee and benefits that grow each year.
Read MoreDental benefits carrier SDC becomes a wholly owned subsidiary of health insurance provider Medical Mutual of Ohio.
Read MoreWelcome to SDC's fresh new website! We've taken all of the convenient tools and features from our old site and put them into a cleaner and more streamlined layout. Finding a dentist, logging in to Superior Direct Connect, and chatting with our service team online are now even easier to access.
Read MoreEnhanced benefit packages offer more value for employers and employees. Superior Dental Care (SDC) expanded ancillary benefit options for employers this year by introducing new lower-cost dental plans and bolstering the value-added extras that come with their plans.
Read MoreNew partnership gives clients 10% discount on products from BusinessPlans Inc.* Superior Dental Care (SDC) has announced a new partnership with Miamisburg-based BusinessPlans Inc. that offers SDC clients a 10% discount on employee benefit administration and communication plans.
Read MoreNew Fit 500 Plans and Free Prescription Discount Card Expand Dental Benefit Company's Offerings. Superior Dental Care (SDC) has introduced a budget-friendly line of dental plans and a new value-added benefit. SDC's new Fit 500 dental plans, named for the $500 contract maximum benefit per member, offer four different options to fit any budget.
Read MoreFounding CEO Rebecca York Transitions to New Role After 30 Years. Superior Dental Care (SDC) has named a new CEO as the company celebrates their 30th anniversary. SDC veteran Traci Harrell succeeds founding CEO Rebecca (Becca) York, who now serves as the company's corporate advisor.
Read MoreSDC's Network Explodes to Over Half a Million Access Points Nationwide. Superior Dental Care (SDC) has announced a nationwide expansion of their dental network that gives their members a significantly larger selection of participating dentists and specialists across the country.
Read MoreScheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
Scheduled maintenance is currently being performed to Superior Direct Connect and the SDC Mobile App. During this time, you may experience delays in functionality. We apologize for any inconvenience. For immediate assistance during business hours (Monday-Friday, 7:30am – 5:00pm), please call (800) 762-3159.
In 2009, the National Health Care Anti-Fraud Association (NHCAA) estimated that 3-10% of the nation's annual benefits paid for health care were paid for fraudulent or abusive submissions. Estimations by fraud analysts indicate that there is a greater percentage of fraud in dentistry than there is in medicine. Because insurance fraud significantly impacts the cost of dental benefits, you can play a key role in identifying and reporting suspicious activity.
The NHCAA reports that the most common fraudulent acts include:
The close monitoring of processed claims via Superior Dental Care's (SDC's) secure web access (Superior Direct Connect: www.superiordental.com/directConnect.htm) is one easy way to monitor submitted and received claims. If you are aware of any false information submitted to SDC, please contact our Dentist and Member Services Team at 937.438.0283 or 800.762.3159 to report the activity. If preferred, a written complaint may be mailed to: Superior Dental Care Alliance Inc., Special Investigating Unit, 6683 Centerville Business Parkway, Centerville, OH 45459.
SDC's Special Investigating Unit handles all reports of suspected fraud expeditiously and with confidentiality. Reports are accepted anonymously; but, every report initiates an investigation. SDC takes necessary actions to report confirmed fraudulent activities to appropriate state agencies and to recover monies paid in association with misrepresented services.
ORAL HEALTH and RESOURCES (Members)
HUMAN RESOURCE ASSOCIATIONS (Employers)
INSURANCE ASSOCIATIONS (Brokers)
DENTAL ASSOCIATIONS (Dentists)
Last year, SDC completed the integration of our data systems with our parent company, Medical Mutual. This process included replacing SDC's member ID numbers (also referred to as "SDC alternate ID numbers") with new member ID numbers from Medical Mutual.
As of August 2023, all members have received a new ID card with their new member ID number. Since then, we have temporarily continued to accommodate claim submissions that included a retired SDC member ID number. Effective April 1, 2024, retired SDC alternate member ID numbers will no longer be accepted. HIPAA 277 transactions will be initiated, requiring the active member ID number for all claim submissions and member communications.
The active member ID number can be found on the member's new ID card. As a reminder, members may present an SDC ID card or a Medical Mutual ID card. Review the SDC Member ID Card Guide for Providers for reference. Participating dentists may also verify the member ID number through Superior Direct Connect. If you have questions or need assistance, please contact SDC’s Dentist and Member Services team at 1-800-801-4915.
Thank you for your attention to this critical submission requirement.